Cancellation Policy

Privacy and Cancellation Policy for Carlos Caveman Tours
Updated – 13/01/17

Payments

All Carlos Caveman tours‘s services require prepayment with a credit card or cash. Your credit card
Will be charge for the full amount at the time you make your reservation.

Cancellation Policy

Prepaid reservations cancelled more than 16 days prior to the scheduled tour date will be
Refunded. Cancellations made less than 24 hours prior to pick-up are not refundable.

Refund Policy

Prepaid reservations cancelled 16 days prior to the scheduled pick-up time will be
Refunded.

reservations cancelled within 15 Days to 10 Days prior to scheduled tour will result in
a 50% cancellation charge.

reservations cancelled within 9 Days to 5 Days prior to scheduled tour will result in a
75% cancellation charge.

reservations cancelled within than 4 Days to 2 Days prior to scheduled tour will result in a
90% cancellation charge.

No refunds will be issued for cancellations made less than 24 hours prior to pick-up time.

Passenger Safety
The safety of our clients is our highest priority. In order to maintain a safe and
comfortable discovery of our Belize in our tours, our guides have the right to reprimand any person
who, in the guides’s judgment, is unruly, disruptive or poses a threat to the safety of others and shows
no respect for the sites being visited at the time or anyone else on the tour. Our priority is to showcase the pristine beauty of our country and guarantee that the time spent in Belize is a safe and memorable experience.


Privacy
All information obtained to make your reservation is held in strictest confidence. We do not
Make names, addresses, telephone numbers, e-mail addresses, or any other personal
information available to any companies or individuals except for those that are directly
involved in the delivery of the services that you have requested.